Your website is the core of your digital presence. We will think outside the box to ensure your website represents you authentically, and delivers on your goals.
Our maintenance service is customised for your website and performed by a human
Your monthly report is easy to read and clearly states all activities, along with key metrics
No lock-in contract; we want you to stay with us because you are happy, not because you are trapped
The web is not a static environment; it is constantly changing as platform providers seek to sure up their software against bad actors, and improve the performance by taking advantage of new hardware and technology advances.
Your website is the core of your digital presence; you cannot afford to leave the stability of your website to chance and continue hoping that:
Our website maintenance service provides you with peace of mind, knowing that it is being kept up to date, checked, and a human is looking at all the important logs and metrics on a regular basis.
Contactpoint website maintenance is NOT clicking the upgrade button beside each plugin, switching on automatic updates, or moving your hosting to a WordPress ‘optimised’ web host.
We do not use automated update tools because these run the risk of:
The Contactpoint approach to website maintenance ensures that your website is kept secure, stable, and high-performing; all at an affordable cost.
Being at the forefront of website technology for both WordPress and Laravel, we know that every upgrade is not ready to be installed straight away in every website. Below are just some of the ways our expert developer team gauge the best time to perform an update:
On the basis of our success in achieving outstanding website performance scores for our clients, we are confident that we can achieve and then maintain optimal performance for your website. Website performance metrics, such as the Google Core Web Vitals, are directly related to high ranks in the search engines (SEO) for your website.
Our team has invested in hundreds of hours of R&D in order to understand and keep abreast of the nuances of website performance:
and have all this information integrated into our internal knowledge systems.
Contactpoint has processes in place to perform maintenance activities in a highly efficient manner, causing minimal (if any) interruption to your website.
You will receive a report from us at the end of each month summarising the activities performed as part of the maintenance tasks. We also inform you of any software or plugin licences that needs renewing or components that need to be replaced.
Major updates will be co-ordinated with you to ensure an appropriate timeslot is selected, in and around your marketing activities.
The effort required to perform maintenance on each website is dependent on several factors including:
Likely maintenance budgets required are estimated below:
5 - 10 pages, with basic plugins and production environment only — 1 to 2 hours effort
50 - 100 products with integrations for online payment and shipping — 2 to 3 hours effort
Custom functionality and integrations with 3rd party APIs and multiple environments — 4 to 5 hours effort
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